POLICIES

GENERAL PAYMENT INFORMATION

Payment may be submitted to Pimentel Academic Services at 1300 East Missouri, Suite 130, Phoenix, AZ, 85014. We accept cash, checks, or credit card* (in person or by phone). Please make checks payable to Pimentel Academic Services.

*Please note that there is a 2.85% surcharge to use cards.

CANCELLATION POLICY

In the event that it is necessary to cancel your appointment, our policy requires 24 hours notice to avoid the cancellation fee. If you contact us too late, you will forfeit your fee for that session. Your timely notice will assist us with offering our tutoring services to other students.

PAYMENT POLICY FOR COURSES

To secure a student’s spot in a course, a non-refundable deposit of $100 is required. This amount is applicable towards the cost of the course. Full payment is expected in advance or at the time of the first session. Refunds are not given for classes that are missed.

Overdue accounts are subject to a service charge of 2% each month. 

PAYMENT POLICY FOR PRIVATE TUTORING SESSIONS

The fee for a private tutoring session is $65/hour per student and is expected at the time of the session. You may pay monthly in advance, or at the time of the appointment. Appointments will be canceled after 3 unpaid sessions.

Please contact us directly if you have any questions or concerns by phone (602.266.1026) or by email (sheilamariepimentel@gmail.com).

Overdue accounts are subject to a service charge of 2% each month.